New Service for Amazon Prime Members Launched Today in 37 US Cities
Despite the increased availability of affordable, easy-to-install home security systems, the convenience of online ordering also allows for increased opportunities for porch pirates. According to a study by Insurance Quotes, 25.9 million Americans (8%) reported stolen packages from their doorsteps in 2016 – up from 23.5 million in 2015.
Thanks to a new partnership between Amazon and General Motors, owners of select 2015 and newer Chevrolet, Buick, GMC, and Cadillac vehicles can now get their packages delivered right to their car with their Prime membership via the Amazon Key mobile app at no additional charge. Amazon recently announced their in-home delivery option to allow members to give permission to delivery drivers to unlock the front door and leave packages in your entry-way, eliminating the risk of your package getting stolen off your front porch. As of right now, both in-home and in-car delivery services are available in 37 cities across the US with wider availability
How it works:
GM owners who have the an active OnStar account will be able to take advantage of this service when they download the Amazon Key app. The vehicle must be in an easily-accessible location like your driveway or public parking lot – no gates or parking garages. According to The Verge, who got a demonstration to this new service last week, you are able to choose the “in-car delivery” option upon checkout when you make your online purchase. Amazon will send a series of notifications to let you know the package is on its way. If for some reason you have to run a quick errand or feel like your vehicle may not be accessible when the package arrives, you have the option to change delivery locations or “block access” to the in-car delivery service. If you do block access, Amazon will default to your regular delivery location – most likely, your porch.
To pinpoint the location of your vehicle, the Amazon Key app does give the driver access to your vehicle’s GPS location, license plate number, and an image of the vehicle based on its description. Once the courier locates your vehicle, they use their device to verify that its been located, scans the package, and then requests the vehicle be unlocked via Chevy’s connected car services. When all those boxes are checked, a swipe on the screen unlocks the trunk and the package is placed inside. The courier verifies that the delivery is complete on his/her device, closes the trunk, and makes sure the vehicle is locked (which it should do on its own.)
Restrictions for in-vehicle delivery include any packages that are:
- Over 50 pounds
- Larger than 26 x 21 x 16 inches
- Require a signature
- Valued over $1,300
- Or coming from a 3rd party seller (prime only!)
First Customers (Video)
As with most new services, Amazon has been beta-testing this in California & Washington to get customers’ reactions. In the following video by Amazon, one woman says this service allows her to receive her regular diaper delivery without risking her toddler being awoken by the doorbell. Another mother was able to use it to make sure her daughter wouldn’t be tipped off to the birthday gifts she purchased. One man said that he is now able to get his personal purchases placed discreetly in his vehicle while receiving business-related parcels to the office. So… yeah. Watch here:
These uses of the service do seem practical enough, but as more technologies like this come out, there will likely always be a question of how “safe” it is, virtually speaking.
So what do you think about Amazon Key In-Car? Would you use it? Let us know what you think in the comments!
Are you wishing you drove a GM vehicle so you could take advantage of this and all of the other awesome Connected Services through OnStar? That’s where we come in! Jeff Gordon Chevrolet has hundreds of new Chevrolets and GM Certified Pre-Owned Chevy, Buick, GMC, and Cadillac models to choose from. With our travel assistance programs, we can also arrange to have your new “delivery locker” (vehicle) delivered to your driveway and ready to receive your Amazon purchases. Or, we can arrange a little vacation to our beautiful coastal city of Wilmington, NC and have you fly in and drive your new vehicle home! Give us a call at (910)791-2424 to learn more!